Aamarpay's Privacy Policy

Aamarpay is a trusted online gaming platform in Bangladesh, offering a wide range of entertainment services including slots, Live Casino, fish games, betting, bingo, and more. We believe that any personal information you provide while using our services is entirely our responsibility to protect.

In this Privacy Policy, we have aimed to explain clearly — what information aamarpay collects, why it is collected, how it is used, and exactly what steps we take to keep your data safe. Our goal is complete transparency, so you can use aamarpay with total peace of mind.

This Privacy Policy applies to you from the moment you visit our website, open an account, play a game, or contact us. We encourage you to read it carefully at least once.

Aamarpay collects different types of information depending on the situation. Full details are provided below.

Aamarpay uses the information collected for specific, legitimate purposes only. We never use your data beyond what is necessary.

• To create, verify, and manage your account.
• To securely process deposit and withdrawal transactions.
• To personalise your gaming experience and show you relevant offers.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To provide customer service and support.
• To monitor user behaviour for compliance with our responsible gaming policy.
• To fulfil legal and regulatory obligations.
• To analyse and improve the quality of the platform.

Under no circumstances do we transfer your data to third parties for advertising purposes. Your profile data is used solely to improve aamarpay's own services.

Aamarpay handles your information with the utmost care. Under normal circumstances, we never share your data with outside parties. However, limited information may be shared in the cases outlined below.

• Payment Providers: Only the minimum necessary information is shared with payment gateways such as bKash, Nagad, or Rocket to process transactions.
• Game Software Providers: Limited session data may be shared with our licensed game providers to verify game results.
• Legal Authorities: We are required to provide information when directed by a court order or a lawful request from a government regulatory authority.
• Cybersecurity Partners: Limited technical data may be analysed to detect fraudulent activity.

Aamarpay uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

• Essential Cookies: Required to maintain login sessions, security tokens, and core platform functionality.
• Functional Cookies: To remember your language preference, game settings, and other personalisation choices.
• Analytics Cookies: Anonymous visit data is collected to help us understand platform performance.

You can disable non-essential cookies through your browser settings. However, turning off essential cookies may cause certain platform features to stop working.

Aamarpay does not retain your data indefinitely. Retention periods are determined based on the type of information involved.

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, transaction records may be retained for up to 5 years to meet legal requirements.
• KYC documents are retained for a minimum of 3 years in accordance with regulatory requirements.
• Gaming logs and transaction history are retained for a minimum of 2 years.
• Data associated with inactive accounts is reviewed after 12 months and either deleted or anonymised.

Every registered user on aamarpay is entitled to the following rights regarding their personal information.

To exercise any of these rights, please contact our support team. We typically respond within 72 hours.

Aamarpay strictly prohibits registration by anyone under the age of 18. Our privacy policy places particular emphasis on protecting the data of children and minors.

• No information belonging to a minor is knowingly collected or stored.
• If any discrepancy is found during age verification, the account will be immediately suspended and the associated data deleted.
• Parents and guardians are strongly advised to monitor their children's internet usage.

Aamarpay employs industry-standard security technologies to protect your information. Our security framework operates across multiple layers.

• 256-bit SSL/TLS Encryption: All communications across the website and app are encrypted.
• Two-Factor Authentication (2FA): OTP verification support when logging into your account.
• Firewall & DDoS Protection: Server-level intrusion prevention measures.
• Regular Security Audits: Regular vulnerability assessments conducted by third-party security experts.
• Data Backup: Encrypted off-site backups to ensure your data is never lost.
• Unusual Activity Detection: Our automated system detects suspicious logins or transactions and keeps your account secure.

Aamarpay may update this Privacy Policy at any time as needed. When changes are made, we take the following steps.

• The "Last Updated" date at the top of this policy will be revised accordingly.
• For significant changes, a notice may be sent to your registered email address or phone number.
• You will be notified of any significant changes the next time you log in to the platform.
• Continued use of the platform after an update will be considered your acceptance of the revised policy.

We recommend checking this page periodically. We always aim to present any changes in clear, straightforward language.

Our support team is available 24/7, 7 days a week, for any questions, requests, or complaints regarding this Privacy Policy.

• To request access to, correction of, or deletion of your information.
• To report any security issues or suspicious activity.
• To request clarification on any part of this policy that is unclear.

Our About Us You can find more details on that page. For information on responsible gaming, please visit Responsible Gaming page.